1. Introduction

ZainDesk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our file transfer and screen sharing service at zaindesk.com.

2. Information We Collect

Information You Provide:

Contact form submissions (name, email, message)

Automatically Collected Information:

IP address (for connection purposes only)
Browser type and version
Device information
Usage statistics (pages visited, time spent)

3. What We Do NOT Collect or Store

ZainDesk operates on a peer-to-peer model. We do NOT:

Store your files on our servers
Have access to the content of your file transfers
Record or store screen sharing sessions
Require user registration or login
Collect personal identification beyond contact form submissions

4. How We Use Your Information

We use the information we collect to:

Facilitate peer-to-peer connections between users
Respond to contact form inquiries
Improve our service and user experience
Display relevant advertisements
Analyze usage patterns to optimize performance

5. Peer-to-Peer Technology

Our service uses WebRTC (Web Real-Time Communication) technology for direct peer-to-peer connections. This means:

Files transfer directly from sender to receiver
Screen sharing streams directly between participants
Your data does not pass through or get stored on our servers
Transfer codes are temporary identifiers that expire after use

Secure Transfer Feature

For sensitive or important files, ZainDesk offers an optional Secure Transfer feature that provides additional privacy protection:

Two-Factor Verification: When enabled, the sender must approve each download request by verifying a 2-digit code shown to the receiver
Single Download: Files can only be downloaded once - preventing unauthorized copies
Sender Control: The sender maintains full control and must actively approve the download
No Storage: Even with secure transfers, files are never permanently stored on our servers - they are deleted immediately after download or expiration
Extended Expiry: Secure transfers have a 5-minute window (vs 45 seconds for regular transfers) to allow time for verification

This feature ensures that only the intended recipient can download your private files, adding an extra layer of security similar to delivery confirmation codes used by courier services.

6. Cookies and Tracking

We and our advertising partners use cookies and similar technologies to:

Remember your preferences
Analyze site traffic and usage
Serve personalized advertisements based on your interests
Measure advertising effectiveness

Types of Cookies Used:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site
Advertising Cookies: Used to deliver relevant ads and track ad campaign performance

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

7. Google AdSense and Advertising

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to this website and other websites on the internet.

How Google uses your data:

Google may use advertising cookies to serve personalized ads
You can opt out of personalized advertising by visiting Google Ads Settings
You can also opt out of third-party vendor cookies at www.aboutads.info

For more information about how Google uses data, please visit Google's Privacy & Terms.

8. Third-Party Services

We use third-party services that collect information, including:

Google Analytics: For website analytics and usage statistics. Google Privacy Policy
Google AdSense: For displaying advertisements. Google Ads Policy
PeerJS: For facilitating peer-to-peer connections

These services have their own privacy policies governing their use of your data.

9. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of data transmitted through our service.

10. Children's Privacy

ZainDesk is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Your Rights (GDPR/CCPA)

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have certain data protection rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent at any time for data processing based on consent

To exercise these rights, please contact us.

12. Data Retention

We retain contact form submissions until they are addressed and deleted by our team. Transfer codes and session data are automatically deleted within 24 hours.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.